Privacy Policy

What We Collect

To take an order and get it to you, we ask for a few basic details. Nothing more than we actually need.

• Your name, so we know who the order is for
• Your phone number, to send updates and tracking on WhatsApp
• Your shipping address, so the courier can deliver your parcel
• Your email, if you choose to give it, for order receipts

How We Use It

We use your details to process your order, arrange delivery, send you tracking, and reply when you contact us. If there is a problem with your order, we may call or message you to sort it out. That is really all we do with it.

We Do Not Sell Your Data

We never sell, rent, or trade your personal details to anyone. Your information stays with us and is only used to serve your order. We are a family run business, not a data company.

Cookies

Our website uses a few small cookies to keep your cart and favorites working while you browse. These simply remember what you have added so the items are still there when you check out. You can clear them any time from your browser settings.

Third Party Services

To run the shop, we rely on a couple of trusted services, and they only get the details they need to do their job.

• Our payment provider handles your payment securely. We do not see or store your full card details.
• Our courier partner receives your name and address so they can deliver your parcel.

Your Rights

You can ask us what details we have about you, ask us to correct them, or ask us to delete them once your orders are complete. Just message us and we will take care of it. There is no long form to fill out.